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  1. Drag the home icon in this panel and drop it onto the "house icon" in the tool bar for the browser

  2. Select "Yes" from the popup window and you're done!

Member Support

Thank you for visiting our Member Support page. If you have forgotten your User Name and/or Password you can look it up here. At PoliceOne we receive a large number of member support requests. Please visit our Frequently Asked Questions (FAQs) page before submitting a request. There you will find answers to many of your questions/problems:

I need help with Go!

If you still need help after visiting our frequently asked question page, please do not hesitate to send us a request directly or choose one of the categories below. If you do not receive a response from us within 48 hours, it means we did NOT receive your message. Assisting our members is very important to us, so you can always contact us directly by using our PoliceOne Chat Service and chatting with a Customer Service Representative between 8:00AM-5:30PM (Pacific Standard Time) Monday through Friday.
Forgot your username and/or password?
Click here to have your username and/or password emailed to you.
My Profile
Click here to change your profile, password, unsubscribe to newsletters etc.
Technical Support
If you are having any technical problems with, click here and a Member Support representative will contact you via email.
Member Commenting Policy
Click here to see our commenting policy.
Manage Your Subscriptions
Change your Newsletter email address or Newsletter format here.
Here you can manage your subscription to the Newsletter and member updates.
Advertise on PoliceOne
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Contact Us
Member Support contact information



Member Support Categories

Forgot your password?
Frequently Asked Questions (FAQs)
Member Questions
Technical Support
My Profile
Manage Your Subscriptions
Member Commenting Policy

On Duty:


Patricia Lyons

Email Us


P1 Support Chat is available
Mon-Fri from 6am-2pm PST