Dallas dispatch system goes offline for 30 mins

By Tanya Eiserer
The Dallas Morning News 
Related: Dallas first responders struggle with new dispatch system
DALLAS Dallas' new $6.5 million dispatch system went offline for at least 30 minutes Thursday morning, forcing police to revert to an old-fashioned method of sending police and firefighters to emergency calls.

Officials said the problem arose because of an error by a technician who was working on the system.

"It was human error," said Worris Levine, head of the city's communications and information services department.

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