911 hangups increasing, occupying resources
High-priority response to silence on the phone accounted for 10 percent of one Fla. agency's calls last year
By Jessica Lipscomb
Naples Daily News
COLLIER COUNTY, Fla. — "911, what's your emergency?"
Click. Or worse, silence — with no one on the other end. Area dispatchers scramble to find out what's happening.
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Full story: 911 hangups increasing, occupying resources