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January 11, 2015

Idaho police use 60 texts in 1 hour to help suicidal woman

Distraught woman messaged police this week telling them she was going to hurt herself, but she refused to pick up her phone - Full Story
December 18, 2014

Utah dispatchers give gift of music to disabled caller

In less than a week, someone had made more than 4K calls to 911. At one point, emergency dispatcher Kari Bueno was receiving three to four calls a minute - Full Story
December 09, 2014
Dispatchers fired after shooting death of Fla. deputy

Dispatchers fired after shooting death of Fla. deputy

Veteran dispatchers failed to inform first responders that gunman had threatened to shoot police if they came to his residence in prior incident - Full Story
November 17, 2014

Relatives of slain Colo. woman sue over 911 response

Relatives of a woman who was found fatally beaten more than six hours after a neighbor first called 911 are suing Denver and some of its dispatchers - Full Story
November 10, 2014

Audio: Fla. man calls 911 for a date, arrested

According to deputies, the man asked the dispatcher how she felt about handcuffs - Full Story
November 04, 2014

FDNY: New York City's 911 system down for 2 hours

FDNY officials say dispatchers worked manually during the outage and sent out emergency crews by radio - Full Story
October 24, 2014

New tech notifies dispatchers when cop's gun is fired

A Silicon Valley startup has developed technology to let dispatchers know when a police officer's weapon has been fired - Full Story
October 07, 2014

Audio: Pocket-dial leads to Fla. meth lab bust

At one point, the dispatcher noted that she could hear a bubbling sound as if something was cooking - Full Story
October 06, 2014

Mo. dispatcher's mistake cost two lives, lawsuit claims

Suit filed Wednesday claims deaths could have been prevented if a 911 dispatcher hadn't sent officers to the wrong address - Full Story
September 10, 2014

Tenn. man busted for drugs after pocket-dial

Police arrested a man for drugs after he pocket-dialed 911 and dispatchers heard him talking about getting high and going to a drug dealer''s house - Full Story

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