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January 05, 2016

NY 911 services receive $10M in state grants

The funding, administered by the state Division of Homeland Security and Emergency Services, will support 57 counties - Full Story
December 23, 2015

Girl calls 911 after touching 'Elf on Shelf'

The 7-year-old NJ child, fearing she ruined the Elf's Christmas magic, self-reported her infraction to 911 - Full Story
October 07, 2015

Butt dials: 30 percent of 911 calls in San Francisco

A research study by Google found a growth in emergency call rates but a decrease in dispatches - Full Story
September 21, 2015

Dispatcher involved in Tamir Rice case resigns

Police union official has said officers weren't told that a 911 caller said the gun might be fake or that the person holding it might be a child - Full Story
March 25, 2015

Off-duty dispatcher finds missing Pa. toddler

On her way home from a shift in which she assisted police in the search for the girl and her abductor, the dispatcher spotted the car - Full Story
March 05, 2015

Jury sides with Chicago cops in fatal OIS, awards no damages

While the jury's verdict was a clear vindication for the officers, the case may be far from over - Full Story
February 06, 2015
Report: NYC's 911 system overhaul delayed, over budget

Report: NYC's 911 system overhaul delayed, over budget

Decade-long, multi-billion dollar effort to overhaul its 911 system is $700 million over budget and years behind schedule - Full Story
February 05, 2015

Va. dispatcher breaks protocol to save baby's life

Gave CPR instructions over the phone despite the department's lack of emergency medical dispatch certification - Full Story
February 05, 2015

Dispatcher tells teen to stop whining after fatal crash

Told a 13-year-old girl to stop whining after a hit-and-run crash that killed her father - Full Story
January 11, 2015

Idaho police use 60 texts in 1 hour to help suicidal woman

Distraught woman messaged police this week telling them she was going to hurt herself, but she refused to pick up her phone - Full Story

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