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Mo. dispatcher's mistake cost two lives, lawsuit claims

Suit filed Wednesday claims deaths could have been prevented if a 911 dispatcher hadn't sent officers to the wrong address - Full Story

Videos

Tenn. man busted for drugs after pocket-dial

Police arrested a man for drugs after he pocket-dialed 911 and dispatchers heard him talking about getting high and going to a drug dealer's house.

News

Tenn. man busted for drugs after pocket-dial

Police arrested a man for drugs after he pocket-dialed 911 and dispatchers heard him talking about getting high and going to a drug dealer''s house - Full Story

News

Fla. dispatcher botches call about child locked in car

A 911 dispatcher is in trouble over his response to a mother who called for help after her 10-month-old son accidentally locked himself in her car - Full Story

Videos

Off-duty dispatcher saves 2 as fire engulfs home

Firefighters hadn't yet arrived, so he broke the basement window and saw a man and a woman lying face down as the room filled with smoke.

News

Off-duty dispatcher saves 2 as fire engulfs home

Firefighters hadn't yet arrived, so he broke the basement window and saw a man and a woman lying face down as the room filled with smoke - Full Story

News

Denver dispatcher quits after 911 caller is killed

Dispatcher has resigned after failing to relay key information to officers responding to a woman who was killed 12 minutes into a call - Full Story

News

LA to take over fire dispatch, may tie LAPD and LAFD systems together

Faced with a tight deadline to resolve a dispute with firm that provides emergency medical protocols, city panel Friday called for a meeting to make sure there is no gap in responses - Full Story

News

Police credit dispatcher's quick response for rescue of kidnap victim

Police received a frantic 911 call from a woman, a passenger in a pickup truck, who was screaming for help. When the call disconnected abruptly, the dispatcher used the phone's GPS to track the truck - Full Story

News

4 major cell carriers agree to roll out 911 text service

4 major cell carriers agree to roll out 911 text service

Vermont became the first to offer the technology statewide Monday - Full Story