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November 04, 2014

FDNY: New York City's 911 system down for 2 hours

FDNY officials say dispatchers worked manually during the outage and sent out emergency crews by radio.
October 07, 2014

Audio: Pocket-dial leads to Fla. meth lab bust

At one point, the dispatcher noted that she could hear a bubbling sound as if something was cooking.
September 10, 2014

Tenn. man busted for drugs after pocket-dial

Police arrested a man for drugs after he pocket-dialed 911 and dispatchers heard him talking about getting high and going to a drug dealer's house.
June 17, 2014

Off-duty dispatcher saves 2 as fire engulfs home

Firefighters hadn't yet arrived, so he broke the basement window and saw a man and a woman lying face down as the room filled with smoke.
May 19, 2014

Anarchist coffee shop owner refuses to let cops respond to OD

Business co-owner called 911 and told the dispatcher not to send police.
May 15, 2014

Ore. man dials 911, asks where he can buy marijuana

Dispatcher tells him she doesn't have a clue.
April 02, 2014

Ga. dispatcher saves father on her first day

A DeKalb County 911 Operator spent months training, but never imagined she would get a call from her own family just four hours into her first day.
March 26, 2014

Calif. dispatcher provides coworker life-saving transplant

Jennifer Hall and Michelle Nelson started out as coworkers who were not even friends outside of the office.
March 03, 2014

Okla. police arrest dispatcher for smoking pot on the job

Police say dispatcher Vicki Boyung admitted to smoking marijuana inside the Carnegie Police Department during her shift.



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