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Dispatcher

Dispatcher

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Videos

Audio: Fla. man calls 911 for a date, arrested

According to deputies, the man asked the dispatcher how she felt about handcuffs.

News

Dispatcher praised for getting gunman who killed 3 to surrender

Dispatcher praised for getting gunman who killed 3 to surrender

Police are praising a dispatcher for persuading a gunman to surrender after he allegedly shot and killed three people, wounded two others and fired on officers - Full Story

Videos

Betsy Brantner-Smith: Dispatcher Safety and Survival Secure - Login Required

A person might one day enter a police station, see a uniformed dispatcher, and try to do harm to the department. Have a plan of action ahead of time.

Videos

Betsy Brantner-Smith: Officer-Dispatcher Relations

Betsy Brantner-Smith discusses the love-hate relationships between cops and their dispatchers. This is an issue that comes up often in the industry. Betsy discusses a few tips to keep in mind in order to keep this relationship on good terms.