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Dispatchers: Unsung heroes and a 'lifeline' for LEOs Karen L. Bune - Criminals, Victims, and Cops

Dispatchers: Unsung heroes and a 'lifeline' for LEOs

There is a special connection between police dispatchers and police officers - Full Story

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Priority Dispatch discusses Active Shooter Dispatch protocol at IACP 2012

Priority Dispatch discusses its yet-to-be-released active shooter protocol with Dave Smith. Call consistency with dispatchers is critical for officers responding to crises. Communications personnel need to be certified after training. The perpetual updates in protocols take officer input into consideration and change according to needs of agencies.