OEM Micro Solutions stands apart from the competition when it comes to mobile computing solutions for law enforcement. Not only is the product excellent, the customer support is by far the best I have seen. Having experience other laptop products, I would not think about purchasing anything but OEM Micro Solutions for the department's patrol cars. When repairs have been necessary, the turn around time is the fastest I have experienced. When we choose to drive units out to OEM for repair instead of using a pre-paid shipping label, whatever could be fixed immediately was done while we waited. I do not konw of any other manufacturer that does this. As an IT administrator, OEM Micro Solutions has made my job easier. More importantly, the officers using the computers everyday are satisfied with the product.