August 16, 2001
Editorial -- Problem at a pizza place
[I had a problem the other day at a national pizza chain because I was in uniform. Please read the attached e-mail that I sent to the pizza chain and please let other officers be aware of this.]
It troubles me to write this e-mail.
It is certainly the last thing that I thought I would be doing when I went to get a pizza for my wife and 2 year old boy. On Tuesday August 14th at 8:00pm I was at work. My wife paged me and asked me to bring home a pizza for her and our little boy. I thought this would be a good idea and we both quickly agreed on Little Caesars.
She called in the order and at about 8:30pm I went to our local Little Caesars (which I have done many times in the past). When I went in I noticed that I was the only customer in the store. There was a young man towards the back working on dough and another young man near the oven. The first young man stared at me with a mean look on his face, the other man barely acknowledged me when I said hello. I waited for about 30 seconds and a third young man came to the counter to assist me.
I told him our last name and he went to check on the progress of our pizza. As he walked away he asked the young man near the oven about our pizza. That young man walked to a point where he could see the first young man (working on the dough). I heard the young man working on the dough make a noise like he was snorting "snot" through his throat and making a spitting noise. The young man near the oven laughed and then looked at me briefly. I quickly understood what point was trying to be made. The young man that assisted me then pulled my pizza from the oven area (already boxed, thank goodness) and rang up the sale.
I paid and was on my way. It took every ounce of my being not to confront the young men that thought it was funny to imitate spitting on my pizza.
I should let you know that I am sheriff's deputy and I was on duty and in uniform at the time. I am fully convinced that had I been off and not in uniform that that incident would never have happened. It was uncalled for, very unprofessional, and just plain wrong to do to a paying customer. I do not know who these young men are nor do they know me.
I am sure that I will let every one of my fellow officers be aware of this and any other officers that I reach via the web. "We" are a large family and I am sure a large customer base for your business.
For your information the store that I patronized was in Boone North Carolina at New Marked Center. I have never been so mad before. It probably would not have bothered me as much if the pizza had been for me, people do similar things to us a lot anyway. But it was the fact that the pizza was for my wife and child. DO NOT MESS WITH MY FAMILY.
Please look into this problem. I hate the fact that we have always enjoyed your pizzas and now we will probably not go back.