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Home  >  Topics  >  Patrol Issues

May 23, 2012
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Dispatcher caught sleeping during 911 call

Sleeping dispatcher is an experienced uniformed firefighter who was 17 hours into a 24-hour overtime shift

NBC Washington

Just after midnight on April 4, a Montgomery County woman called 911 because her husband was having trouble breathing and was starting to turn blue.

Following protocol, a 911 call-taker answers and quickly transfers the woman to a dispatcher. He was supposed to send an ambulance. But in the 911 recording call obtained by the News4 I-Team, all you can hear is silence in response to the woman’s repeated hellos. That light snoring you hear is the original dispatcher who has fallen asleep.

"The employee was immediately removed from the floor by his supervisor that night and placed on administrative leave with pay pending the inquiry,” Montgomery County Assistant Fire Chief Scott Graham said. According to Graham, the sleeping dispatcher is an experienced uniformed firefighter who was 17 hours into a 24-hour overtime shift.

Full story: 911 Dispatcher caught snoring on the job






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