Using civility as a tactic


"Tactical civility" is a phrase coined by Dr. George Thompson that explains that civility is, in fact, a tactic for controlling difficult people. I always stress the fact that, “You have to be nice, until it's time not to be nice. . .and then you have to be nice again."  How you approach an incident, how you deal with it and how you follow up afterwards can make or break the justification for your response.

Full video is available from TiTraining


Gary has been involved for over fifteen years in the development of both training & duty trauma protective equipment. He is currently employed by as a Use-of-Force subject matter expert, researcher, program developer, and training specialist where he continues to provide tactical communication skills and defensive tactics training. His collaboration with the Force Science Research Center, Team One Network, Northeast Wisconsin Technical College, Verbal Judo Institute, and Purposeful Development Associates allows him to bring the most current tactical and instructional insights into his training programs. He is the lead instructor for Verbal Judo's Tactical Communication for the Correctional Professional training program.

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