10/02/2013

Audio: Dispatcher laughs at man reporting woman on fire

The dispatcher giggled after the man told her his car caught fire and badly burned his girlfriend

My Fox Philly

PIMA COUNTY, Ariz. — An Arizona 9-1-1 dispatcher is in hot water for cracking up under pressure. The Pima County dispatcher got the giggles while taking a call about a woman on fire.

Lalo Delgado, the man making the frantic call, says it's no laughing matter. He says his girlfriend caught on fire in a freak accident after his car burst into flames. He was stuck in the middle of nowhere and really needed help fast. He got cackles instead of concern, and he had to dial 9-1-1 again and call for help a second time.

Pima County officials say that the incident did not delay the response time, but they are investigating the call.

Full Story: Arizona 9-1-1 Dispatcher Under Fire For Laughing

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