Considerable knowledge of two-way radio communications procedures and ability to communicate effectively with police and other public safety units. Knowledge in Police/Fire methodology, terminology and radio codes/ signals. Considerable knowledge of surrounding area and geographical features of the City.
Knowledge of NCIC/ FCIC system procedures and methods of accessing and inputting data, and the ability to understand and utilize teletype codes and abbreviations.
Knowledge of modern methods of personnel supervision and the ability to supervise employees in a manner conducive to full performance and high morale. Ability to monitor subordinates for compliance with departmental policies, procedures and rules, to include appropriate discipline and positive recognition.
Ability to concentrate on details of several incidents occurring simultaneously over long periods of time; establish proper priorities during incidents of high volume.
Ability to remain composed and speak in a normal, clear voice under the pressure of numerous calls and emergency conditions. Ability to establish and maintain effective working relationships with police officers and officials, other municipal employees and representatives of other agencies.
Must have computer skills and working knowledge of Windows and MS Word.
Ability to work all shifts, including nights, weekends and holidays.
Ability to type 35 WPM (a test may be given). Ability to pass all pre-employment testing.
Graduation from a standard high school or possess an acceptable G.E.D. certificate. MUST have three (3) or more years experience in a Police dispatch center within the last five (5) years preferably including supervisory experience and/or training.
Must currently possess or be eligible to obtain, a Florida driver’s license with an overall good driving record. No single suspension of driver’s license within the past two (2) years and no more than two (2) suspensions within the past five (5) year history (except if suspension was due to insurance error or clerk of court error).
This job posting has been designated as “ESSENTIAL” for declared emergencies and must meet National Incident Management System (NIMS) training at the appropriate level. 11/05/2012: REV 12/07/2101