SHERIFF'S DISPATCHER II - LATERAL Job - Kern County Personnel - Bakersfield, California

August 08, 2014

Kern County Personnel

Position Type: Dispatcher
Closing Date: 12/31/2014
Job Description

Under direction, operates and controls the operation of telephone and 9-1-1 equipment, transmitters and receivers in the Sheriff's Department through the use of a computer-aided dispatch system; accesses and relays information via telephone and radio messages and transfers or dispatches required Sheriff's equipment and/or personnel. 

Additional Information


This is the experienced class in the Sheriff's Dispatcher series. Incumbents in this class perform a full range of telecommunications and dispatching duties. Tasks are performed with little supervision. New or unusual work situations may be referred to a supervisor.

Incumbents in this classification will be required to work shifts, including nights, weekends and holidays.

  • Answers calls for emergency and other assistance and dispatches calls to appropriate agency; answers calls from non-county agencies and dispatches assistance; coordinates multi-agency responses.
  • Processes incoming calls from the public and other agencies for emergency law enforcement, fire and emergency medical services assistance.
  • Evaluates calls for service, provides information regarding laws, regulations, department policy and enters calls into a computer aided dispatch system.
  • Operates and controls transmitters and receivers through a computer aided console system.
  • Communicates by intercom, telephone, computer terminal and radio with base radio stations and emergency vehicles of other law enforcement agencies and emergency departments.
  • Dispatches, directs, coordinates and exchanges messages with Sheriff's mobile units with the aid of computer-aided dispatch and console systems; continually monitors the status of mobile units.
  • Sends and receives telephone messages, request and/or complaints and provides or refers the required information to the appropriate personnel or agency.
  • Makes inquiries into and receives messages from County, State and Federal computer data banks through the operation of computer terminals.
  • Communicates effectively with persons of varying socio-economic backgrounds in emergency and non-emergency situations;
  • Assists in training of new Sheriff's Dispatchers and Sheriff’s Dispatch Assistant.


  • Performs other job-related duties as assigned.


Job Requirements
  • Age See job description
  • Education See job description
  • Experience See job description
  • Additional Requirement :

    High School Diploma, G.E.D. or equivalent and one-year experience comparable to Sheriff's Dispatcher I. Possession of a certificate of completion from a California POST (Peace Officer Standards and Training) Public Safety Dispatchers Program.

    Ability to typewrite from clear copy at a rate of not less than 35 net words per minute.

    Appointees will be fingerprinted and will be required to pass an extensive background investigation.

    Medical Examination:
    A medical examination shall be conducted to verify the absence of any medical condition which would preclude the safe and efficient performance of dispatcher duties.

    Knowledge of: the basic principles and techniques of communication equipment and operations; good public relations practices; proper telephone and radio technique and etiquette; micro computer and associated software, and basic geography of Kern County.

    Ability to: communicate effectively using good diction, enunciation and voice modulation; obtain information, determine priorities and exercise good judgement in stressful situations; input data and utilize a computer aided dispatch system; spell correctly; comprehend written and oral instructions; keep records; work effectively with persons of varying socio-economic backgrounds in emergency and non-emergency situations. 

    FILING DATE: Applications will be received until cancellation of this notice. CANCELLATION CAN OCCUR AT ANYTIME WITHOUT NOTICE.



    For more information please go to Kern County’s website:





  • Salary Information
    Entry Level Salary: $22.33    hourly
    Top Pay: $27.26    hourly

    Contact Information

    Keri Pharris
    Kern County Personnel
    1115 Truxtun Ave,
    Bakersfield, California 93301
    ph: (661)868-3480

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