Conn. police, dispatch feuding for past year 9
By Amanda Pinto New Haven RegisterMADISON, Conn. — The distance between the dispatch center and the areas where town police supervisors work can't be more than a few dozen feet.Until recently, those ...
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How to buy police CAD
By Tim DeesSelection of a computer aided dispatch (CAD) system may be the most critical administrative decision a police manager makes. Choose the wrong one, and you throw a monkey wrench into your department's ...
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Intergraph to install new CAD system in Columbus
By Scott M. Bruner PoliceOne Product Editor When Columbus, Ohio, dispatchers watched in horror as their computer aided dispatch system (CAD) went down on New Year's Day 2010, because their system couldn't ...
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Ohio city to get new 911 system
By Suzanne Hoholik The Columbus DispatchColumbus will be getting a new 911 system that will help police officers, firefighters and paramedics respond faster to emergencies by mapping routes to the exact ...
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A decade of challenges and changes in communications1
We have come a long way in the last decade, breaking down many barriers and achieving tremendous progress, but we still have many gaps to overcome. The public safety community still is far behind commercial users in terms of communications functionality. Let's take a moment to reflect on the past decade of challenges and changes made in land mobile radio, mobile data terminals, governance, standards, and training.
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Feds working to end use of 10-codes40
By John Scheibe Ventura County StarIf federal Homeland Security officials have their way, the next time a police officer arrives on scene, he'll simply radio back "I'm here" rather than saying ...
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Lag time in Atlanta police response to emergencies6
Atlanta Journal-ConstitutionATLANTA — On McDaniel Street, a fight broke out between two groups of teenage girls.Off Cleveland Avenue, a mother couldn't find her 6-year-old after he wandered away ...
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New tech gives Va. officers crucial info quickly1
By Kristin Davis Virginian-PilotNORFOLK, Va. — The victim speaks only Spanish. The officer who responds knows only English. A dispatcher scrambles to find an available, on-duty officer fluent in ...
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Was 911 slow to aid Chicago cop under fire? 7
City probing what took so long to help off-duty officer By Fran Spielman Chicago Sun-TimesCHICAGO — Chicago's emergency chief has launched an internal investigation to find out why up to eight minutes ...
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Dispatchers: The first to help5
By Deputy Chief John Fay Glencoe (Ill.) Department of Public Safety “HELP…Someone is breaking into my home. Send the police!” “My baby is not breathing what do I do?” “My ...
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What is NG9-1-1?2
The evolution of emergency calling beyond the traditional voice 9‐1‐1 call has caused the recognition that our current E9‐1‐1 system is no longer ...
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How to buy dispatch equipment
The phrase “dispatch equipment” typically refers to the non-telephony and non-radio equipment used by frontline public safety telecommunicators to carry out the day-to-day operations of the ...
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The slow march toward interoperable communications
A brief history of the effort to build a nationwide interoperable broadband communications network for public safetyA dozen public safety entities (and one private sector concern) have filed waiver requests ...
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How to buy headsets
With advances in technology, today’s tactical telecommunicators are faced with a variety of choices in headsets. Whether wireless or wired, the varieties range from traditional single to dual sided ...
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Outdated 911 centers can't handle texting1
By Edward Colimore Philadelphia InquirerIn Atlanta, a kidnap victim in 2007 quietly managed to sneak a text message to his brother. The police were contacted, and the abductee was rescued.And in Kershaw ...
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Iowa 911 call center becomes first to accept texts 1
By Peter Svensson Associated PressWATERLOO, Iowa — An emergency call center in the basement of the county jail in Waterloo, Iowa, became the first in the country to accept text messages sent to "911," ...
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