Dallas dispatch system goes offline for 30 mins
By Tanya Eiserer
The Dallas Morning News
Related: Dallas first responders struggle with new dispatch system
DALLAS — Dallas' new $6.5 million dispatch system went offline for at least 30 minutes Thursday morning, forcing police to revert to an old-fashioned method of sending police and firefighters to emergency calls.
"It was human error," said Worris Levine, head of the city's communications and information services department.
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Full story: Dallas dispatch system goes offline for 30 mins