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Police Mobile Computers Press Release

January 04, 2010

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Getac Announces 5-Year "Bumper-to-Bumper" Warranty for All Fully Rugged Notebook Computers


Industry's Best Warranty Provides Protection for Extended Use and Accidental Damage To Help IT Departments Manage Assets and Control Expenses

IRVINE, CA. -- Getac, a leading innovator and manufacturer of rugged computers, announced today it will offer a new, 5-year warranty including damage that occurs due to accidental acts and exposure to environmental conditions, on its complete line of fully rugged notebook computers and tablets.  The new 5-year bumper-to-bumper warranty represents the best warranty in the industry at no additional cost to Getac customers.  The new warranty covers all fully rugged systems delivered on or after January 1, 2010.

Getac's line of rugged notebook computers and tablets are among the most reliable in the industry, an impressive accomplishment when considering the extreme environments and applications Getac's products are typically used.  By adding the 5-year warranty, including accidental damage, Getac users and corporate purchasing departments will be able to extend the life-cycle of these products in the field and amortize the cost over longer periods without additional service fees beyond the typical 3-year warrantees.

"This new 5-year bumper-to-bumper warranty is a statement of confidence to the reliability of Getac rugged computers," explains Jim Rimay, president, Getac, Inc.  "Typically, computers have been upgraded on a three-year cycle. However, with today’s economic climate, customers are opting to keep assets into the forth and fifth year. By extending our warranty we’re providing the peace-of-mind reassurance that the total cost of owning our products is essentially ‘all-inclusive’ for five years.”

In addition, Getac's extended warranty offers an enormous benefit to large utility and government organizations whose process for requesting -- and receiving -- spending approval to repair an out-of-warranty computer is a time-consuming process.  Offering the 5-year warranty provides IT departments an opportunity to better manage their assets by knowing the projected costs over its lifespan at the time of purchase.  The new Getac 5-year bumper-to-bumper warranty underscores the company's focus on quality and customer satisfaction.

About Getac
Getac Inc. is a wholly owned subsidiary of Getac Technology Corporation. Getac Technology Corporation, a key subsidiary of MiTAC Synnex Business Group (2008 consolidated revenue 18 billion USD) was established in 1989 as a joint venture with GE Aerospace to supply defense electronic products. Getac’s business coverage includes; rugged notebooks, rugged tablet PCs and rugged handheld devices for military, police, government, communications, manufacturing and transportation applications ranging from fully rugged and commercial-grade rugged. Getac’s strong R&D capabilities allow it to provide a high level of customization and all-aspect hardware-software integration solutions. Apart from the rugged computing business, Getac is also involved with the design and manufacture of plastic and lightweight metal components. The acquisition of Waffer Technology in 2009 has made Getac the world’s third largest aluminum-magnesium alloy producer. For more information, visit www.getac.com.

The Getac 5 year bumper-to-bumper warranty applies to Getac models A790, B300, E100, M230 and V100 fully rugged notebook and tablet computers sold in North America. For complete warranty terms and conditions visit www.getac.com or call (949) 681-2950. © 2010, Getac, Inc. All rights reserved. Getac and the Getac logo are either registered trademarks or trademarks of Getac Technology Corporation in the United States and/or other countries. All other brands and product names are trademarks or registered trademarks of their respective companies.