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Md. cops use situational awareness management system

By Chief Michael Scott, Mount Rainier (Md.) Police Department Seeking to enhance interagency communication and officer safety, the Mount Rainier Police Department has tapped into a Situational Awareness ...

Motorola and General Motors strive to create the 'ultimate patrol vehicle' Comments

At APCO in Philadelphia this month, Motorola displayed a new Chevrolet Caprice PPV and a Chevrolet Tahoe PPV with a wide array of integrated Motorola devices. ...

New computer program helps Calif. dispatchers ask all the right questions

By Bonnie Eslinger San Jose Mercury NewsSAN MATEO, Calif. — On any given day, San Mateo County emergency dispatchers handle hundreds of phone calls from residents with fire, medical, police and other ...

August Roundup: Police Communications

PoliceOne is focusing on news and information about Police Communications news, products and technologies throughout the month of August 2010. If you haven't already, be sure to ...

July Product Roundup: Software Management Solutions Comments

PoliceOne is focusing on news and information about Police Software products and solutions throughout the month of July 2010. Check out some of the latest products available today. DigitalFTO's ...

Ga. plans 311 center for non-emergency calls

60 percent of the calls coming in to Atlanta 911 dispatchers are classified as responding to calls of a non-emergency nature. ...

How to buy police CAD

By Tim DeesSelection of a computer aided dispatch (CAD) system may be the most critical administrative decision a police manager makes. Choose the wrong one, and you throw a monkey wrench into your department's ...

Intergraph to install new CAD system in Columbus

By Scott M. Bruner PoliceOne Product Editor When Columbus, Ohio, dispatchers watched in horror as their computer aided dispatch system (CAD) went down on New Year's Day 2010, because their system couldn't ...

Putting a CAP on disparate emergency communications systems

By Aviv Siegel, CTO, AtHoc Originally published in the August 2008 issue of 9-1-1 MagazineThe single most important asset for decision makers and first responders is the ability to access information and ...

Despite technology, first responders operating on different frequencies Comments

By Ed Timms and Tanya Eiserer Dallas Morning NewsDALLAS — Despite unprecedented advances in technology, law enforcement agencies still struggle to communicate with each other during high-speed chases ...

Pa. 911 center "like bridge of a spacecraft"

By Matt Snyder The Sharon HeraldMERCER COUNTY, Pa. — Step into the Mercer County 911 Center and it looks like the bridge of a spacecraft.Operators with headsets sit in the dim room at desks with ...

PoliceOne survey results for CAD/RMS use

During the month of October 2008, PoliceOne is focused on providing the latest news and product information about CAD/RMS. Here are the results from the member survey. 1. What type of department are you ...

Tech Q&A: John Armstrong of Spillman Technologies

More than 700 agencies and 45,000 public safety professionals in 35 states across America use Spillman Technologies software. PoliceOne recently had the opportunity to have a dialog with two executives from Spillman – President and CEO Lance Clark as well as Alan Harker, CAD product line manager – on the topic: “What is the future of CAD?” ...

October Product Roundup: CAD/RMS Software

PoliceOne is focusing on news and information about Computer Aided Dispatch and Record Management Software throughout the month of October 2008. Check out some of the latest products ...

Dallas to pay $14M to overhaul dispatch system

By Tanya Eiserer The Dallas Morning NewsDALLAS — Dallas technology officials told City Council members that it will take over a year and more than $14 million to resolve problems related to the installation ...

What Color is Your CAD

by Tony Richards Sun Ridge Systems Recently, one of our customers sent us a calendar he'd received from one of our competitors. No, we don't send out calendars, I told him, but we'd be happy to take up ...

Good CAD / Bad CAD

by Tony Richards Sun Ridge Systems, Inc. Looking for a new computer-aided dispatch and/or records management system? Trying to figure out exactly what you should be looking for? What distinguishes good ...

Dallas first responders struggle with new dispatch system

Emergency workers continue to resort to hand-written reports or phoning in their locations; struggle lies ith the way on-board computers connect to the dispatch software. By Tanya Eiserer The Dallas Morning ...

West Paterson goal is to save police time and money

In a few months, the borough's police officers will be able to file reports from their cars that the chief can compile daily with just a few keystrokes, thanks to a new computer-automated dispatch system. ...

Utah computer system racks its patrol cars on video display

By Michael N. Westley The Salt Lake Tribune At first glance, Sandy, Utah Police Department''s new Auto Vehicle Locator may look like a video game, with little cars zipping around a map of the city on ...