Case Study: Suffolk County PD and VideoFOCUS

Salient Stills - Customer Story

BOSTON, Ma - As a detective in Suffolk County, New York, Peter Aragone was already using another system to get his video forensics work done. Problem was, it wasn't really getting the job done in the way he needed it to. The systems he was working with took a lot of time to process, were tough to train people on, and didn't have the demultiplexing capability he knew must be out there.

So, about two years ago, he and his guys started researching other systems. Once he tried VideoFOCUS he knew he had the tool he wanted. The training “was pretty straightforward, so I dove right into using it.” On the first day the system was set up; “We do a lot of video here, we played a bit, got the feel of the tool. Now we use it all the time.”

“I love the software. It de-plexes incredibly fast in places where other software packages take forever.”

“It increases image size, detail and sharpness well, so when we need to bring an image up in print we automatically go to VideoFOCUS.” If Aragone or his team encounters something they're not familiar with in the software, they find Salient Stills to be very responsive. “There's never a time they don't answer a question.”

“If I had to say anything about VideoFOCUS, it's that it's a pretty solid tool. It does what I need it to do, when I need to do it. De-plexing is an issue with other systems, VideoFOCUS has got it down. We use it on a ton of stuff. Now that we have two systems — we've got a mobile set up, too — there's not a day that goes by that we don't use it.”