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Priority Dispatch

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Live ProQA Demo

Listen to a live police call and watch it dispatched using ProQA.

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4 awesome dispatch features in ProQA Paramount software

4 awesome dispatch features in ProQA Paramount software

Learn about how ProQA Paramount uses IAED protocols and other cool features to help call takers improve situational awareness for cops - Full Story

News

How Priority Dispatch software reduced call taker anxiety, improved 9-1-1 service in Prince George’s County

How Priority Dispatch software reduced call taker anxiety, improved 9-1-1 service in Prince George’s County

The Prince George’s County (Md.) Public Safety Communications Center deployed ProQA Paramount to decrease call taker anxiety, improve service and tailor its training program - Full Story

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What IAED protocols are and why you need to adopt them

What IAED protocols are and why you need to adopt them

IAED protocols help calltakers ask the right questions, provide better service and ensure first-responder situational awareness - Full Story

Videos

Priority Dispatch discusses Active Shooter Dispatch protocol at IACP 2012

Priority Dispatch discusses its yet-to-be-released active shooter protocol with Dave Smith. Call consistency with dispatchers is critical for officers responding to crises. Communications personnel need to be certified after training. The perpetual updates in protocols take officer input into consideration and change according to needs of agencies.