FULL LIST OF 911 RESULTS
Ill. 911 centers receive grants–
The county's Emergency Telephone System Board recently awarded $1 million in grants to dispatch centers and police and fire departments allowing agencies to purchase equipment
NJ troopers won't be charged in mistaken 911 call shooting–
A state trooper was justified when he shot a 76-year-old man last summer inside a home mistakenly linked to a 911 call
Basic Negotiation Techniques for 911 Operators/Dispatch–
When it comes to crisis situations what dispatchers and 911 operators say, and how they say it, could significantly effect the outcome. Jan Dubina, retired after 30 years of service with the Phoenix Police Department, 21 years of which as part of the Negotiations Team, discusses the various types of incidents, what objects are for each, active listening skills, proper language to use and do’s and don’ts when communicating with a suspect.
Active shooter hoax prompts evacuation at Texas college–
An unidentified woman called 911 saying that someone was in a room trying to shoot her.
Kan. police: Being mad at presidential candidates isn’t reason to call 911–
Tweets from the Lawrence Police Department reminded residents that political issues are not enough of a reason to call emergency services
Woman calls 911 in US to report accident in UK–
A woman called Massachusetts 911 to report a traffic accident in the Barnstaple area — in the United Kingdom. The officer politely told the woman that it would be about a 6 hour response time to cross the Atlantic and investigate.
Md. departments receive $4M grant for 911 upgrades–
Baltimore County will receive $4M to upgrade its 911 equipment, allowing operators to receive texts, photos and videos and to provide better locational data
Ohio man arrested after calling 911 to report wife stole cocaine–
Robert D. Collins was charged with two misdemeanor counts alleging improper use of the 911 system and possession of drug paraphernalia
2 Fla. cops shot after 911 call lures them into home–
Suspect immediately began shooting when the two officers arrived — resulting in a 15 minute gun battle in which all 3 were injured
Dispatch training: How to handle chemical suicide calls–
This Dispatcher Chemical Suicide specialized call type video provides the necessary training in preparing you to handle the high priority/specialized call types that do not happen everyday.
How dispatchers should handle bomb threats–
This Dispatcher Bomb Threat specialized call type video provides the necessary training in preparing you to handle the high priority/specialized call types that do not happen everyday.
How dispatchers should handle active shooter calls–
This Dispatcher Active Shooter specialized call type video provides the necessary training in preparing you to handle the high priority/specialized call types that do not happen everyday.
Report: NYC's 911 system overhaul delayed, over budget–
Decade-long, multi-billion dollar effort to overhaul its 911 system is $700 million over budget and years behind schedule
Idaho police use 60 texts in 1 hour to help suicidal woman–
Distraught woman messaged police this week telling them she was going to hurt herself, but she refused to pick up her phone
Investigators: Ga. chief said he accidentally shot wife–
Police Chief William McCollom called 911 around 4:15 a.m. and reported shooting his wife, Margaret, inside the couple's bedroom
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