FULL LIST OF 911 Videos
Basic Negotiation Techniques for 911 Operators/Dispatch–
When it comes to crisis situations what dispatchers and 911 operators say, and how they say it, could significantly effect the outcome. Jan Dubina, retired after 30 years of service with the Phoenix Police Department, 21 years of which as part of the Negotiations Team, discusses the various types of incidents, what objects are for each, active listening skills, proper language to use and do’s and don’ts when communicating with a suspect.
Active shooter hoax prompts evacuation at Texas college–
An unidentified woman called 911 saying that someone was in a room trying to shoot her.
Woman calls 911 in US to report accident in UK–
A woman called Massachusetts 911 to report a traffic accident in the Barnstaple area — in the United Kingdom. The officer politely told the woman that it would be about a 6 hour response time to cross the Atlantic and investigate.
Dispatch training: How to handle chemical suicide calls–
This Dispatcher Chemical Suicide specialized call type video provides the necessary training in preparing you to handle the high priority/specialized call types that do not happen everyday.
How dispatchers should handle bomb threats–
This Dispatcher Bomb Threat specialized call type video provides the necessary training in preparing you to handle the high priority/specialized call types that do not happen everyday.
How dispatchers should handle active shooter calls–
This Dispatcher Active Shooter specialized call type video provides the necessary training in preparing you to handle the high priority/specialized call types that do not happen everyday.
Kan. officer shoots man armed with knives–
Officer opened fire after man wielding dual knives took a fighting stance and yelled, "you're gonna shoot me, you're gonna shoot me."
Ore. man dials 911, asks where he can buy marijuana–
Dispatcher tells him she doesn't have a clue.
Fla. police release bizarre 911 calls–
Tampa police say at least half of the 911 calls the department receives have nothing to do with life and death emergencies.
Tenn. PD non-emergency music video–
The Franklin Police Department in Tenn. have released a music video informing the public of the correct number to call for non-emergency situations. Officer Jeff Carson, the lead singer in the video, is a six-year veteran of the department and a former recording artist.
Audio: Elderly man calls 911 after shooting man sleeping with wife–
The man, 68, told police he feared for his safety when he found the 22-year-old in bed with his wife, 63.
911 tape: Woman calls police over hamburger–
Hilarious animated cartoon over a very real 911 call regarding an incorrect fast food order.
Police release 911 tape in fatal N.C. police shooting–
A sobbing woman pleads for police to "please hurry" because a man was breaking into her front door during a 911 call recorded moments before a responding officer shot and killed the unarmed man outside.
Boy, 4, calls 911 for help with homework–
A 4 year old boy calls police to get some help with subtraction problems - and the dispatcher is happy to help.
911 caller gets jail for deadly lie–
Oscar Carrillo was sentenced to 90 days in jail after pleading guilty to placing a 911 call that ended with Pasadena police fatally shooting a college student.
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