Full list of Dispatcher results
Reality Training: How to keep your head up–
In the age of increased pressure on law enforcement, it can be tough to don the uniform each day and go out into a world that seems unappreciative of what you do. Dave Smith provides tips on how to keep your head up.
Dispatcher of the Year's speedy work helped save SF cop's life–
Janet Atchan was named Dispatcher of the Year for helping to save Officer Kevin Downs' life after he was shot in the head following a confrontation on Oct. 14
Dallas offers cautionary tale as it moves to fix 911 woes–
Dallas has been experiencing disruptions in its 911 service that began in October and at one point last week resulted in 360 calls being placed on hold
LE agencies struggle to find dispatchers–
With burnout a constant, emergency communications centers are struggling with shortages of dispatchers so routine that agencies are virtually never fully staffed
Creator of #IAM911 movement reflects on dispatch career, life-changing moments–
Ricardo Martinez was 20 when he got his first job as a 911 dispatcher; he quickly found out that the job wasn't going to get easier but harder
Audio: 911 dispatchers save woman held against her will–
"Hang in there. We will find you. Have faith."
Ill. 911 centers receive grants–
The county's Emergency Telephone System Board recently awarded $1 million in grants to dispatch centers and police and fire departments allowing agencies to purchase equipment
911 dispatcher aids her own family in fire–
A Texas 911 dispatcher recently fielded an emergency call from her own daughter, who was reporting that their house was on fire.
Basic Negotiation Techniques for 911 Operators/Dispatch–
When it comes to crisis situations what dispatchers and 911 operators say, and how they say it, could significantly effect the outcome. Jan Dubina, retired after 30 years of service with the Phoenix Police Department, 21 years of which as part of the Negotiations Team, discusses the various types of incidents, what objects are for each, active listening skills, proper language to use and do’s and don’ts when communicating with a suspect.
DC dispatchers to remind officers to turn on body cams–
The policy change comes after a recent officer-involved shooting
Who is that voice on the other side of the radio?–
Though those voices on the other side of the radio are nearly ubiquitous, many officers don’t know a lot about their dispatchers
10 minutes pass before police respond to 911 calls of Colo. gunman–
Dispatchers prioritized the call as a burglary, but officers were tied up on other calls
What IAED protocols are and why you need to adopt them–
IAED protocols help calltakers ask the right questions, provide better service and ensure first-responder situational awareness
Fla. man calls 911 to brag about muscles, threatens to kill cop–
Police traced the call and found the man in a tent at a state park
The forgotten corner of the first responder universe–
The role, though thankless, is endlessly important.
- Load more