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5 S.M.A.R.T. tips for approaching the emotionally disturbed

By Scott Buhrmaster
Contributing Editor

Officers are increasingly finding themselves challenged with handling calls involving emotionally disturbed people (EDPs). This comes as no surprise given the fact that mental health support budgets continue to be squeezed and treatment and housing facilities continue to be hard pressed to keep their doors open. But with an increase in the number of EDPs on the streets comes an increase in the odds that you too, will be challenged with safely navigating EDP-involved calls. Without training and preparation, this can prove to be a bigger, more dangerous challenge than you might imagine.

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