Cop allegedly refused service by McDonald’s clerk

A spokeswoman from McDonald’s corporate called the employee’s behavior “unacceptable”

By PoliceOne Staff

PALM BAY, Fla. — A Florida police officer said a clerk at a local McDonald’s refused him service because of his profession.

Florida Today reports that Lt. Tim Lancaster went to the fast-food restaurant on Friday when “an employee looked at me with my drink in hand and stopped.” Lancaster said the clerk handed his order to another employee, who reportedly told the officer “that the other clerk refuses to serve cops."

“I was shocked, that’s a good word. I never thought I’d be at a point in my career when I’d see something like this,” Lancaster said.

Lancaster described his experience on Facebook, which has been shared more than 5,000 times. The McDonald’s corporate officer said the employee’s behavior was “unacceptable.”

“We have respect for all first responders and are investigating,” said Carolina Rodriguez, a spokesperson for McDonald’s, in a statement. “The behavior described in this Facebook post is unacceptable and not tolerated in our restaurants.”

Lancaster said he and other officers received “overwhelming support” since making the post.

The McDonald’s where the incident occurred has in the past hosted the Palm Bay PD’s “Coffee With a Cop” program that’s aimed to better connect police with residents.

McDonald’s did not confirm the current status of the employee. The restaurant's general manager declined to comment.


Completely shocked and disappointed. I have been working in law enforcement for over 20 years and never thought I would...

Posted by Tim Lancaster on Friday, February 9, 2018


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