Video: Tactical communication applied to email


Email has changed the way in which we communicate — both in our private and professional lives. The absence of facial expression, tone of voice, and even simple bad grammar can cause issues of profound miscommunication. In this video tactical tip, PoliceOne Contributor Gary Klugiewicz examines some of the ways we can minimize the chances that we’ll be misunderstood.

About the author

Experience, expertise and communication skills are the criteria by which a defensive tactics instructor is judged. By these measures, Gary T. Klugiewicz is recognized as one of the nation's leading control systems analysts specializing in the Use of Force. Gary is the training director for Vistelar a global consulting & training firm that addresses the entire spectrum of human conflict. He retired from the Milwaukee County Sheriff’s Department in 2001 after 25 years of service, during which he rose to the rank of captain. He spent more than 30 years as a line officer, supervisor and a control systems designer. Contact Gary Klugiewicz

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