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Emergency Service Dispatcher

Civilian
Greeley Police Department - Greeley, Colorado

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Salary Information

Entry Level Salary:
$15.73 hourly
Lateral:
$17.85 hourly

Job Description

The Dispatch Center responds to 40+ agencies including police and fire departments, two ambulance services and the Air Life unit.

The Dispatcher I receives emergency and non-emergency telephone calls; dispatches appropriate law enforcement agencies and emergency services; monitors progress of en route units and provides support to responding units until completion of the call; enters calls into the Computer Aided Dispatch (CAD) system via keyboard device; monitors alarm boards and retrieves information from the national and state crime computers.

Additional Information

REQUIRED EXPERIENCE/SKILLS:

Previous experience dispatching for police, fire or ambulance services desirable; 1-3 years customer service experience required.

Familiarity with Windows computer programs with a minimum typing speed of 40 wpm; familiarity with computer systems and data entry desired; Spanish/English bilingual verbal skills highly desired.

Job Requirements

  • Age: 18
  • Education: High School diploma or GED
  • Experience: N/A
Follow verbal and written instructions; Use independent judgment; Communicate effectively both orally and in writing, using tact and diplomacy; Record information accurately; Enter information into a keyboard device; Access information from a computer; Interpret maps, drawing and schematics; Work under extremely stressful conditions; Accurately convey information received by radios and phones; Interact with the public in situations involving possible personal trauma. Must remain at fixed work station for extended periods of time; Required to work weekends, holidays, day, swing and/or late shifts with hours and days off subject to change; Fluctuating workload - heavy volume of calls to minimal demands within a short time frame and occurring continuously; Enclosed environment with multi-dispatch stations requiring close communication with co-workers and limited privacy

Contact Informaton

David Mathis

Greeley Police Department
919 7th Street
Greeley, Colorado 80631
phone: (970) 356-4000

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