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DISPATCHER

Dispatcher
Pasadena City College - Pasadena, California

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Salary Information

Entry Level Salary:
$3,108.00 monthly
Top Pay:
$3,967.00 monthly

Job Description

DISPATCHER Police/Safety Services 100% 12 Months #003

Monthly Salary Range: $3108.28 $3967.05 (Includes 5% Differential) Work Schedule Hours: Twelve-hour rotating shift

FINAL DATE TO FILE DISTRICT APPLICATION: Friday, September 11, 2009 by 12:30 p.m.

Under direction of the lead Senior Dispatcher, performs a variety of dispatch and police administrative duties of above-average difficulty which require learning specific policies and practices and selecting which procedures to use for specific cases; types with accuracy and speed; and does related work as required. The District is a POST certified agency.

EXAMPLES OF DUTIES

1. Establishes priorities and performs all the clerical tasks and services related to Police/Safety Services. 2. Communicates clearly and concisely, both orally and in writing. 3. Answers emergency and routine calls from Police/Safety personnel via radio and telephone. 4. Answers emergency and routine calls from students, staff, guests, and public safety departments via telephone. 5. Maintains communication with units on assignment, status and location of all field units. 6. Maintains daily logs, reports and other documents relating to public safety activities. 7. Monitors the fire, intrusion and panic alarms. 8. Interprets electronic alarm signals and dispatches personnel to answer the alarms as needed. 9. Enters, organizes, maintains, edits, and retrieves data for parking citations in a computer database. 10. Keeps records of information, enters data, files, and retrieves information. 11. Checks data for completeness and for compliance with criteria. 12. Handles confidential material with discretion. 13. Receives and maintains lost and found items; notifies owners of found property. 14. Monitors and manipulates all campus video surveillance cameras. 15. Operates a variety of public safety telecommunications equipment. 16. Enters, updates, and retrieves information from teletype networks relating to stolen vehicles, stolen property, wanted or missing persons. 17. At the request of a supervisor, performs a variety of unscheduled duties normally and traditionally performed by a Dispatcher.

MINIMUM QUALIFICATION

Education and Experience: Graduation from high school or possession of a GED and six months of recent experience in related emergency services dispatching.

Knowledge and Abilities: Knowledge of California penal and vehicle codes and certain community college Education Codes; rules, regulations, and radio procedures of the FCC. Ability to read and interpret written documents; operate a computer accurately at a typing speed of 30 net words per minute; learn college rules and regulations; work under pressure; exercise good judgment and make sound decisions in emergency situations; work without direct supervision; be selfmotivated on the job; deal tactfully and effectively with staff, students, guests, Pasadena Police Department, and other public safety agencies; file rapidly and accurately; work nights, weekends, holidays, emergency overtime and early morning hours; establish and maintain effective cooperative working relationships with those contacted in the course of work; learn the geography of the campus, including adjacent streets to the college; work in a multiethnic environment.

DESIRABLE QUALIFICATIONS

Previous experience in customer service especially in a college or university environment. Fundamental computer operation skills. Successful completion is required of the POST Public Safety Dispatcher Course within one year after date of employment. Possession of a POST police dispatcher public safety certificate and/or previous experience in law enforcement communications and dispatching are highly desirable.

SKILLS

Possession of keyboarding skills for computers. Varied clerical experience that establishes a working knowledge of office methods and equipment, including word processing and other computer software.

Additional Information

SKILLS AND TYPING CERTIFICATES

Computer Keyboard Skills 30 net words per minute. A current Typing Certificate at 30 net words per minute (issued within the last twelve months) from an accredited business school, adult school or employment agency MUST be submitted with the application. See attached page for some locations offering typing test certificates

APPLICATION PROCEDURE

A DISTRICT application form, cover letter, resume, and typing certificate are required and must reach Human Resources by 12:30 p.m. on the above date. A postmark is not acceptable for this purpose.

To access application materials online, please visit our Web site: <a href="http://apptrkr.com/125500">http://www.pasadena.edu</a> To request the District application by telephone, call 626.585.7257.

We regret that we cannot accept applications and supporting documents electronically or by fax transmission.

Applications MUST include all items listed below:

Official District application form Cover letter Resume Typing certificate. Other information considered pertinent to the application (optional)

Note: All supporting documentation should include position name and/or position number. All materials submitted are for this position only and become the property of the District. Materials, including slides, will NOT be returned, copied or considered for other openings.

Mail District application and supporting documents to:

Human Resources (C204) Pasadena City College 1570 East Colorado Boulevard Pasadena, CA 91106

The hiring committee will review, evaluate, and consider applications and supporting materials received by the deadline. Meeting the minimum qualifications does not assure the candidate an interview. It is, therefore, important that the application be thorough and detailed. The District may re-advertise, delay, choose not to fill the position, or choose to fill more than one position.

BENEFITS

Generous fringe benefits include fully paid medical, dental, and vision for employees and their families, and life insurance for the employee. Sixteen (16) paid holidays per fiscal year.

PROBATIONARY PERIOD: One year.

PASADENA AREA COMMUNITY COLLEGE DISTRICT Equal Opportunity, Title IX, Section 504 Employer

Job Requirements

  • Age: unspecified
  • Education: Graduation from high school or possession of a GED
  • Experience: Six months of recent experience in related emergency services dispatching.

Contact Informaton

Human Resources

Pasadena City College
1570 East Colorado Boulevard
Pasadena, California 91106
phone: (999) 999-9999

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