911 Dispatcher

Civilian
City of Jersey Village - Jersey Village, Texas

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Salary Information

Entry Level Salary:
$15.00 hourly

Job Description

Answer multiple phone lines - business, emergency and Emergency 9-1-1; Utilize TDD phone to communicate with the hearing impaired; Read, write, and apeak English clearly, neatly, and in a pleasant courteous manner; Comprehend and decipher both telephone and radio communications; Receive, record, and dispatch emergency assistance for Fire, Police, and EMS in a timely, efficient manner; Operate several computers and retrieve data from their systems in an appropriate amount of time; Ability to work in a confined space for extended periods of time; Work in a multi-tasking environment (multiple computers generating multiple returns); Operate multi-channel Public Service Radio System; Ability to maintain control of situations in Dispatch during stressful times (i.e. multiple calls, storms, or any type of hazardous situation); Maintain a safe work environment.

Additional Information

Must be able to sit for extended periods of time; carry, lift, or drag objects weighing up to 35 pounds, stoop, squat, kneel, climb, and stretch to reach areas of the work site for rutine cleaning and inspections.

Job Requirements

  • Age: 21
  • Education: High school diploma or G.E.D. certificate.
  • Experience: One (1) year prior public safety telecommunications experience preferred but not required.

Must possess a valid Texas Drivers License. Must have the ability to obtain TCLEOSE, TCIC/NCIC, and JIMS & DIMS certifications within the first year of employment.

Must be able to effectively communicate both orally and in writing; type 35 words per minute; follow departmental policy and standard operating procedures, and perform effectively under stress.

Please visit www.jerseyvillage.info for an application and a job description. Applications are required and can be faxed to 713-466-2171 or emailed to hr@ci.jersey-village.tx.us

Contact Informaton

Karen Farris

City of Jersey Village
16327 Lakeview Dr.
Jersey Village, Texas 77040
phone: (713) 466-2142

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