School Police Dispatcher

Dispatcher
Clark County School District - Las Vegas, Nevada

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Application Deadline:

Salary Information

Entry Level Salary:
$18.60 hourly

Job Description

**POSITION SUMMARY: **

Under general supervision, monitors and operates law enforcement communications systems to receive information, transmit information, dispatch police officers and vehicles, and report emergencies.

**ESSENTIAL DUTIES AND RESPONSIBILITIES: **

This list of Essential Duties and Responsibilities is not exhaustive and may be supplemented.

  1. Transmits/inputs information into a Computer Aided Dispatch (CAD) system and dispatches personnel and vehicles by radio/telephone according to established procedures.

  2. Monitors and records movement and location of personnel and vehicles.

  3. Operates law enforcement computerized communications systems for retrieval of confidential records obtained or disseminated through law enforcement information systems (i.e., NCIC (National Crime Information Center), NCJIS (Nevada Criminal Justice Information System), METRO SCOPE (Shared Computer Operation for Protection and Enforcement), VIN ASSIST (National Insurance Crime Bureau), and Clark County School District mainframe within established practices, procedures, and regulations).

  4. Responsible for the disposal of confidential data obtained through law enforcement communications systems.

  5. Issues warrants for arrests of individuals for delinquent citations as directed.

  6. Performs and maintains a variety of automated and manual confidential records management functions:

-Monitors fire/burglar/temperature alarms and dispatches police officer or notifies appropriate agency/department.

-Responsible for accurately logging, verifying, and relaying all telephone and dispatch conversations with police officers, other law enforcement agencies, fire department, parents, students, community, other District staff, etc.

-Verifies and relays information between police officers, citizens, and others as needed via telephone and mobile computer terminals.

-Responsible for logging police officers reporting on and off duty and absences.

-Responsible for recording police officer information on suspects; confirms warrants and previous arrests; updates information, as needed; etc.  Responsible for monitoring and recording maintenance/operation equipment failure (i.e., refrigerators/freezers, air-conditioning units, facility power, new and existing security alarm systems, etc.).

-Responsible for entering warrants, stolen vehicles, stolen articles, etc. into NCIC, NCJIS, and SCOPE, as needed.

-Maintains a variety of automated and manual logs, records, and files related to dispatching activities; logs important information that does not warrant creating an event into the CAD system.

  1. Monitors and transmits radio communications to assist in coordinating activities for other District departments, outside agencies, and the public for backup emergency dispatch services (i.e., transportation bus drivers, food service truck drivers, METRO, North Las Vegas, and Henderson Police Departments, etc.).

  2. Responsible for notifying and dispatching the fire department, medical services, towing, and community services for emergencies at District facilities.

  3. Responsible for monitoring and answering anonymous phone calls from individuals reporting information involving guns for the program implemented by the School Police Department (Operation Crime Free Schools).

DISTINGUISHING CHARACTERISTICS:

Involves accurate records management and the operation of communications systems to receive information, transmit information, dispatch police officers and vehicles, and report emergencies.

**KNOWLEDGE, SKILLS, AND ABILITIES (Position Expectations): **

  1. Knowledge of records management practices.

  2. Ability to learn and become certified for the use of computer systems and other related equipment used in law enforcement agencies including: SCOPE, NCIC, Nevada Law Enforcement Telecom (NLET), NCJIS, etc.

  3. Ability to learn policies and procedures of receiving and processing emergency calls.

  4. Ability to learn standard radio broadcasting and dispatch procedures and rules.

  5. Ability to learn law enforcement codes, practices, and methods.

  6. Ability to communicate clearly orally and in writing and effectively elicits information from upset and/or irate individuals.

  7. Ability to maintain confidentiality of information.

  8. Ability to effectively perform the duties and responsibilities of the position under stress.

  9. Ability to summarize and communicate information clearly orally and in writing.

  10. Ability to read maps and printouts.

  11. Ability to retain and recall details accurately.

  12. Ability to work rapidly and accurately with names, numbers, codes, and symbols.

  13. Ability to meet predetermined deadlines.

  14. Ability to exercise judgment as when to act independently and when to refer situations to supervisor/administrator. 15. Ability to work in confined areas.

  15. Ability to work flexible hours or shifts.

  16. Ability to work cooperatively with employees, parents, students, other agencies, and the public.

  17. Ability to recognize and report hazards and apply safe work methods.

  18. Possess physical and mental stamina commensurate with the responsibilities of the position.

Job Requirements

  • Age: N/A
  • Education: See Requirements for Details
  • Experience: See Requirements for Details

**POSITION REQUIREMENTS: **

Education, Training, and Experience:

  1. High school graduation or other equivalent, (i.e., GED, college, technical or trade school, foreign equivalency, etc.).

  2. Three (3) years secretarial/clerical experience with extensive public contact, to include a minimum of two (2) years experience working with databases, queries, and records management and a minimum of one (1) year experience working with a multi-line phone system.

  3. Verified keyboarding/typing score of 45 words per minute net.

  4. Must successfully complete the Clark County School District School Police Services 19-week course in Communications Training within six (6) months of hire into position.

Licenses and Certificates:

National Crime Information Center and Shared Computer Operation for Protection Certification. If certificate is not in possession at time of application or QSP request, it must be obtained within six (6) months of hire into position. Must be certified annually. Must maintain current certification for duration of the assignment.

Preferred Qualifications:

  1. Experience working with data communications software.

  2. Experience as a public safety radio dispatcher or call center operator.

  3. Bilingual.

  4. Current First Aid certificate from the American Heart Association, American Red Cross, or other similar organization.

  5. Current Cardiopulmonary Resuscitation (CPR)/Automatic External Defibrillator (AED) certificate from the American Heart Association, American Red Cross, or other similar organization.

DOCUMENT(S) REQUIRED AT TIME OF APPLICATION:

  1. High school transcript or other equivalent, (i.e., GED, college, technical or trade school transcript, foreign equivalency, etc.).

  2. Verified typing/keyboarding score of 45 words per minute net.

  3. National Crime Information Center and Shared Computer Operation for Protection Certification as indicated above.

  4. Specific documented evidence of training and experience to satisfy position requirements. (Letter from administrative supervisor documenting years of related experience is required.)

Contact Informaton

Mari (Police Services)

Clark County School District
2832 E Flamingo Road
Las Vegas, Nevada 89121
phone: 702-799-7830

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