Communications Officer/Public Safety Specialist III

Dispatcher
University of North Texas Police Department - Denton, Texas

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Application Deadline:

Salary Information

Entry Level Salary:
$30,535.00 annual

Job Description

The Communications Officer is responsible for handling emergency and non-emergency calls and radio communications for the University Police Department. Job duties include:
  • Receiving incoming calls/messages and connecting them with appropriate personnel or offices
  • Entering records of calls/messages for service and officer activity into the records management system
  • Maintaining records and files
  • Operating a Federal/State regulated computer system which accesses law enforcement sensitive records including driver’s license, vehicle registration, and criminal warrant and history information.

Additional Information

Special Instructions to Applicants: PLEASE VISIT THE UNT POLICE WEBSITE AT www.unt.edu/police/Employment FOR FURTHER INSTRUCTIONS AND TO DOWNLOAD A PERSONAL HISTORY STATEMENT. ** APPLICATIONS WILL BE ACCEPTED UNTIL A QUALIFIED POOL OF APPLICANTS IS IDENTIFIED.** The University of North Texas is an Equal Opportunity, Affirmative Action employer.

Job Requirements

  • Age: : 18
  • Education: : HS Diploma/GED
  • Experience: : None
High School diploma/GED and two years of communications or related experience. Substitution of education for experience allowed. The following knowledge, skills, and abilities are required:
  • Basic computer proficiency including keyboarding, data entry, data retrieval, electronic forms completion, and working knowledge of Word, Excel, and Outlook.
  • Ability to follow written and oral instructions.
  • Ability to actively listen to requests for service via telephone and radio; clearly articulate questions, instructions, and information, and take appropriate action in accordance with established procedures and guidelines.
  • Ability to rapidly assimilate information from a variety of sources to direct appropriate resources where they may be needed.
  • Ability to function under pressure or in emergency situations.
  • Ability to manage multiple tasks and activities in a fast-paced environment in accordance with established policies, procedures, and training.
  • Possession of a Texas Commission on Law Enforcement Officer Standards and Education (TCLEOSE) Basic Telecommunicator License, Emergency Medical Dispatcher (EMD) Certification, Texas Law Enforcement Telecommunications System (TLETS) Certification, and Texas Crime Information Center/National Crime Information Center or TCIC/NCIC Full Access Certification; or ability to attain all certifications and licensure within twelve months of employment.
Applicant must have not been convicted of a family violence offense or any offense Class A or above. Applicant cannot have been convicted of a Class B Misdemeanor within the past ten years. Must have received an Honorable Discharge from military service, if applicable. Applicants will be subjected to a complete background investigation to include fingerprint check. Preferred Qualifications: Current TCLEOSE, EMD, TLETS, and/or TCIC certifications and Prior Public Safety Communications experience preferred.

Contact Informaton

David Owen

University of North Texas Police Department
1700 Wilshire Street
Denton, Texas 76201
phone: (940) 565-3647

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