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Police Dispatcher

Civilian
University of Washington Police Department - Seattle, Washington

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Application Deadline:

Salary Information

Entry Level Salary:
$3,410.00 monthly
Top Pay:
$4,587.00 monthly

Job Description

UNIVERSITY OF WASHINGTON POLICE DEPARTMENT 1117 NE BOAT STREET SEATTLE, WASHINGTON 98105 http://www.uw.edu/jobs Updated: January 30, 2013 Classification: Police Dispatcher The University of Washington Police Department is currently accepting applications for Police Dispatcher. Candidates interested in this position must also complete the application on the University of Washington's Employment page by March 4, 2013. Testing at National Testing Network must be completed by end of business day March 4, 2013. Benefit Information: As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please visit our website, www.washington.edu/admin/hr/benefits/forms/ben-summaries/classified.pdf. The University of Washington (UW) is proud to be one of the nation’s premier educational and research institutions. Our people are the most important asset in our pursuit of achieving excellence in education, research, and community service. Our staff not only enjoy outstanding benefits and professional growth opportunities, but also an environment noted for diversity, community involvement, intellectual excitement, artistic pursuits, and natural beauty. The University of Washington campus is a beautiful campus. It takes the commitment of our police force, security personnel and the involvement of the community to create a safe and secure environment for students, faculty, staff, and visitors. The University of Washington Police Department (“UWPD”) is committed to involving the community in solving crime problems through community policing practices and keeping the community educated as to safe practices to protect yourself and your property. This also requires a commitment from the community in helping us by taking responsibility in reporting crimes, suspicious activities, and practicing good and practical crime prevention techniques.

Additional Information

The Communication Center is staffed by professional 911 dispatchers who report to a civilian supervisor. The dispatchers receive 911 calls, non-emergency calls, TTY calls (hearing impaired), intrusion/hold-up alarm calls, monitor fire alarms, and monitor several radio frequencies. After receiving a call the dispatcher will determine the appropriate level of response and dispatch the personnel to the call. UWPD has an outstanding opportunity for a Police Dispatcher/Call Receiver to perform specialized and varied work in the Police Department Communications Center to include receiving and transmitting law enforcement and related public safety information. This position is responsible for answering department telephones including emergency 911 telephone calls, determining the nature of the caller's business and dispatching police mobile units, or referring the call to the appropriate resource; prioritizing and routing emergency calls to fire, police and emergency medical services. There is often a high volume of calls, many of which involve accidents or crimes in progress. The Dispatcher will operate radio dispatching equipment, various computer systems, and associated recording equipment. Additionally, Police Dispatcher/Call Receivers compile information and write and generate accurate reports. The department strongly subscribes and operates under the tenants of community oriented policing and service. The Communications Center operates 24 hours per day, 7 days per week. Competitive candidates will possess demonstrated experience in thinking clearly and acting quickly and making correct decisions, taking charge of conversations, obtaining accurate information from callers, entering information into a computer while talking and making sound and quick decisions. Inherent to success in this position is excellent organizational skills to include multitasking while coping with numerous interruptions and remaining calm and professional in emergency situations.

Job Requirements

  • Age: 21
  • Education: High School Grad/GED
  • Experience: Yes
US Citizen: Lawfully work in the US High School Grad/GED: Yes Valid WASHINGTON State Driver's License: Yes Ability to Read/Speak English: Yes Prior Experience: Yes Additional Requirements: Must be willing to work any shift or work-week, including mandatory overtime and holidays, as assigned. • Excellent written, verbal and interpersonal communications skills to include demonstrated ability to clearly and concisely speak English and understand English. • Demonstrated ability to accurately hear and simultaneously document verbal information. • Strong customer service skills. • Proven ability to exhibit patience and remain calm and professional while questioning callers for whom English may be an additional language, callers who may be verbally abusive, emotionally upset, uncooperative or frightened. • Ability to work in a high-pressured, high security environment. • Ability to take direction, work independently and as part of a team. • Ability to work in a confined area primarily seated in an office setting for extended periods of time with no outside visibility.

Contact Informaton

Jim Patten

University of Washington Police Department
1117 NE Boat St.
Seattle, Washington 98105
phone: (866) 563-3882

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