IACP 2012 video interview: NICE Systems

Solutions like these can streamline and simplify the way information is leveraged for the benefit of public safety


Editor’s Note:

Editor's Note: Many thanks to our friends at TASER International for equipping me with the TASER AXON Flex body-worn video camera and Evidence.com digital evidence management solution for secure video storage and retrieval.

During IACP 2012 in San Diego, I had the opportunity to meet with Diamond Chaflawee, Director of Marketing, Public Safety for NICE, a global technology provider with information management solutions for financial services, utilities, transportation, health care and other, similarly-massive enterprises.

The company also has a very serious offering for the public safety sector that enables municipalities to optimize resources, reduce response times, and seamlessly integrate myriad disparate systems such as video surveillance systems, department of transportation information, and public utilities.

There is an awful lot of complexity to this, but to put it simply, it gives the operator at the control center as complete a picture of what’s happening in that city at all times, enabling call/dispatch centers to maximize operational efficiency and deliver higher-quality service to citizens.

We’ve long since been thrust into the information age, with the unintended consequence of being so flooded with information that it actually overwhelms us at times (paralysis by analysis).

Solutions like those available from NICE can streamline and simplify the way in which that information is leveraged for the benefit of public safety. 

Check out the video below.

About the author

Doug Wyllie is Editor at Large for PoliceOne, responsible for providing police training content and expert analysis on a wide range of topics and trends that affect the law enforcement community. An award-winning columnist — he is the 2014 Western Publishing Association "Maggie Award" winner in the category of Best Regularly Featured Digital Edition Column — Doug has authored more than 900 feature articles and tactical tips. Doug is also responsible for planning and recording the PoliceOne Podcast, Policing Matters, as well as being the on-air host for PoliceOne Video interviews. Doug also works closely with the PoliceOne Academy to develop training designed to prepare cops for the fight they face every day on the street.

Doug regularly represents PoliceOne as a public speaker in a variety of forums and is available for media interviews — he has appeared on numerous local and national radio and television news programs, and has been quoted in a host of print publications. 

Doug is a member of International Law Enforcement Educators and Trainers Association (ILEETA), an Associate Member of the California Peace Officers' Association (CPOA), and a member of the Public Safety Writers Association (PSWA).

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